We are happy to answer any questions you may have regarding our website, our training courses and
any technical queries you may come up with as you go through our courses. For your convenience, we
have compiled a list of questions frequently asked. Please feel free to contact us.
We suggest that you review the list of questions answered here prior to contacting us since we may
have already answered your question here.
About Our Website
1. What is the method of accessing the courses in your website?
In the Website, we have presented a detailed description of all courses we are offering. Once you
choose a course, please fill in the form in the contact page and send it to us. We shall send you a
quote along with terms and conditions on receipt of the same. If you accept the quote and make
payment, we shall send you a username and password for accessing the course for the specified period. The
password will normally be sent to the customer within 24 hours of receipt of the payment (with a
maximum time limit of 72 hours in exceptional situations).
If you have any questions about any of the courses or need any other clarifications, please go to the
contact page and send the query. We shall respond promptly.
2. What is the mode of payment you accept?
At the moment we do not have online payment facility by credit card. In our quote we shall give our
bank account details where the payment should be electronically transferred.
3. What are the pricing for different courses?
It will depend on the number of participants for the course in your company and duration of the
course. Once we have the details requested in our Contact page, we shall respond with prices in our
4. What is the duration of the courses?
Most of the courses are divided into 5 or 6 modules. A straight rapid run through a module normally
takes 1.0 to 1.5 hours. But since a learner may have to repeat certain slides or sections for better
understanding, 3 hours should be sufficient per module. That means a course with six modules will
take 18 hours. Similarly a course with two modules will take 6 hours.
5. What time period you give to a customer for accessing the courses?
Normally the password we give will be valid for two weeks. This will give a learner 2 to 2.5 hours per
working day to complete the course. Ideally for continuity, a participant should be able to go
through the course within a week.
Technical Queries on the Course Topics
Here are answers to a few out of many interesting technical questions raised by participants during our
delivery of the courses in the past. You can send any query as you go through the course. It will be
answered directly to you and added in the list of FAQs.
1. What is the difference between formation of coal, oil and natural gas deposits?
All three of these are formed by degeneration of living organism on the earth that got buried and
came under pressure and temperature over millions of years. Coal is a rock that is high in
organic carbon, mainly formed by buried plant, wood and leaf material. Oil and natural gas are
formed by deposits and burial of aquatic organisms like algae and plankton a few hundred
million years ago. Tectonic movements of the earth buried them deeper and deeper exposing
them to high pressure and temperature resulting in formation of hydrocarbons as oil and natural
gas. Greater formation of natural gas occurred deeper into the earth under higher pressure and
2. What are conventional and unconventional oil and gas?
Conventional oil or gas comes from formations which can be explored and produced economically
with standard methods and technology available. Because of this simplicity and relative low cost,
conventional oil and gas are generally the first targets of industry activity. As existing conventional
resources are depleting focus is going towards unconventional sources.
Unconventional oil or gas resources are more difficult to extract. These resources require
specialized techniques and tools and are costlier. For example, the extraction of shale gas and tight
gas require techniques like horizontal drilling and hydraulic fracturing step in order to create cracks
in the reservoir rocks for the gas to flow through. Ice like Gas Hydrate deposits deep below the oceans
is a vast resource for which appropriate technology is yet to be developed.